Lavaredo
build your dream kitchen
1
Where can I raise my concerns?
You can raise your concerns directly through any chat platform, preferably LINE@ / Facebook or via call ( +6623825208 ) or e-mail ( service@lavaredo-kitchen.com ) or Report an issue here .
2
What happens after I raise an issue?
Once you raise an issue an Online Design Consultant gets notified. After analyzing it internally, our representative calls you within 48 hours, to either initiate a resolution or ask for more information. Internal teams would then be notified, who would deep dive into the same and come up with a resolution. Alongside, senior management would be intimated to ensure transparency and concurrency. You can also track the status by asking directly in our Line@ platform.
3
How long does it take to resolve an issue?
We try to reach a resolution at the earliest. However, the average time frame could vary and largely depends on the complexity of the problem you're facing.
