10-year warranty on modular kitchens, wardrobes, and storage cabinets.

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• The product supplied and installed is properly maintained and used for normal domestic use.

• The product is still owned by the original purchaser.

• The product is still at it's original installed position and location.

• The warranty has not expired, subject to limitations set forth through Lavaredo terms & conditions​

Any labor, installation or transportation costs or any responsibility for damage that Lavaredo considers as natural wear and tear of finishes and surfaces.
Any products used or installed in conjugation with Lavaredo kitchen/ wardrobe/  modular storage such as electrical & plumbing fixtures, countertops and appliances. Any use of Lavaredo cabinetry or component parts which are contrary to instructions furnished by Lavaredo will void this warranty.
Any cabinetry or component parts that Lavaredo considers to have been subject to alteration, modification, accident, abnormal use, extreme temperatures and continuous contact with water, high moisture levels or use of harsh and/or abrasive cleaning chemicals.
Normal incidental deterioration like nicks, cuts, scratches and abrasions which are resulting from normal use during the standard life of the product.

A. Lavaredo will not be held responsible for any claims arising out of defects due to material or workmanship of products not listed under claim terms.

B. Lavaredo warranty does not cover natural wear and tear or damage caused by rough handling or using the product beyond its intended use.

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C. Lavaredo reserves the right to alter specifications in keeping with its policy of continuous product evaluation and improvement.

D. The scope of Lavaredo warranty cannot be changed or broadened by any authorized representative of Lavaredo.

E. Repair(s) and/or replacement(s) are subject to the current product offerings of styles and construction options within the Lavaredo product line, at the time of the claim. If a claim is filed after a Lavaredo product becomes obsolete or discontinued, Lavaredo will replace the affected component with a replacement component of a similar style based on availability at the time of the claim.

F. Any decision regarding repair of the said component (in part or whole) solely lies with the authorized Lavaredo representative. The decision will be made following an inspection by the representative whether to repair at site, or return product to the factory for refurbishing/ replacement.

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G. Liability: Lavaredo will make all efforts to replace/ repair the said defect within a reasonable period of time. Lavaredo will not be liable for any direct/indirect loss to the user due to the defect or delay in providing the service, or any fault arising due to design, application or installation. In no event shall the  liability of Lavaredo, under this warranty, exceed the purchase price of the product or its replacement.

H. The warranty is not renewed in cases where the Lavaredo modular cabinets or components are replaced in part or whole during the said warranty period. The replaced parts will continue to be covered under our warranty only till the remainder of the period as indicated in its respective table. Barring components which carry a lifetime warranty, the warranty for any product under any circumstances will not exceed a period of 3 year (for semi-modular products), 3 years (for modular wardrobes & storage like TV units, vanity & more) and 10. years (for accessories) from the date of possession.

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I. The terms and conditions are governed by the laws of Thailand. Bangkok courts shall have exclusive jurisdiction to settle any claim or dispute which might arise out of or in connection with these terms and conditions.

1. This warranty shall begin on “the commence date” that the consumer registers his warranty policy with Lavaredo by contacting us on LINE@ and furnishing all the purchase and personal details requested by Lavaredo. In order for this warranty policy to be valid, the registration needs to be done within 30 (seven) days from the day of handover of the project or automatically registered 30 days after receiving the full-payment of the price.

2. After settlement of any claim, the warranty period will not start afresh.

3. Lavaredo shall provide replacement only after inspection.

Lavaredo must provide replacements only after inspection.

4. Lavaredo shall not be liable for any indirect or consequential loss or damages to the customer. The warranty policy shall not cover any defects arising out of factors out of control of Lavaredo, including but not limited to:

• Natural calamities such as earthquakes, cyclones

• Vandalism

• Acts of God

• Abuse or negligence by the customer

• Normal wear and tear

• Surface with contaminants

• Failure or defects in the structure or previous coating

• Any other external factors

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8.  Any claim made in terms of this warranty policy shall be made within 30 days of the consumer discovering any defect, damage or failure which gives rise to a claim.. Lavaredo shall use its best endeavors to ensure that the repair work is completed as soon as possible, but does not assume liability for delay in this respect.

9. Lavaredo is liable to process and execute any genuine repair or replacement request made by the customer within the warranty timeline in coordination with the respective brand.

10. Any additional charges including work done over and above fixing the identified defect will be chargeable by the brand. The cost of these additional charges is to be borne by the customer.

11. The facts and all matters concerning any dispute will be kept confidential by both the customer and Lavaredo at all times.

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12. The cost of dismantling, reassembly & relocation of product, wherever required, will be borne by the customer. As a standard practice, Lavaredo will cover the product with protective covering, wherever required.

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13. Repair(s) are subject to the current product offerings of styles and construction options within the Lavaredo product line, at the time of the claim. If a claim is filed after a Lavaredo product becomes obsolete or discontinued, Lavaredo will replace the affected component with a replacement component of a similar style/make based on availability at the time of the claim.

Electrical 
If a defect is found upon inspection by a company authorized representative, the defect will be rectified in accordance with the claim terms below.
The warranty policy shall apply where:

1. The overall electrical work carried out, but only covers the warranty for the part that was installed by Lavaredo.

2. Lavaredo will provide replacement, as long as the particular material is not discontinued by the manufacturer, and labor for re-application, as may be necessary to set right the electrical failure.

3. Throughout this warranty policy document the words "electrical failure" shall mean any of the following occurring, subject to the other conditions stated in this document.

• Electrical short circuit/ tripping.

• Loose contacts in the plugs/ switches.

• The customer has used the entire electrical wiring recommended and laid by Lavaredo provided the customer had used appropriate appliances in the usage ports/ points.

The warranty policy will not cover any defects arising out of factors out of control of Lavaredo, including but not limited to

• Improper power input to the mains.

• Water penetration due to capillary rise from the ground level, water leakage, seeping and continuous dampness of the surface.

• Electrical failures due to physical damage of conduits, wires, switches and plates.

• Issues in the power input source.

• Electrical works been repaired by any other representative other than company representative.

• Inappropriate usage of the electrical points and appliances.

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Plumbing 
If a defect is found upon inspection by a company authorized representative, the defect will be rectified without charge, in accordance with the claim terms below.
The warranty policy shall apply where:

1. The plumbing work was carried by Lavaredo, but only covers the warranty for the part that was installed by Lavaredo.

2. Lavaredo will provide replacement/rectification, as long as the particular plumbing material is not discontinued by the manufacturer.

3. Plumbing failure shall mean any of the following occurring.

• Leakage in plumbing or sanitary pipes (by Lavaredo only).

• Plumbing and sanitary pipe manufacturing defect

• Plumbing failure shall not deal with the plumbing fixtures including taps, faucets, nozzles, water closets, showers, angle valves etc.

The customer has used the entire plumbing system installed by Lavaredo only.
The warranty policy will not cover any defects arising out of factors out of control of Lavaredo, including but not limited to:

• Improper quality of water supply to the property.

• Water penetration due to capillary rise from the ground level, water leakage, seeping and continuous dampness of the surface.

• Plumbing failures due to physical damage or mishandling.

• Plumbing works been repaired by any other representative other than company representative.

• Surface with contaminants.

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The replacement cost includes the cost of plumbing pipes/accessories and labor required to set right the concerned failure only, at the time of lodgement of claim.

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